One of the CORE VALUES at our historic real estate company, Team Bush – Your Home Sold Guaranteed, is to be Results Driven.
Exclusive Information from the Team Bush Home Selling Team
What is it that separates some from others in athletics or education or business or the arts, or in any endeavor? It is their drive to do more than is expected or required. One of our company’s core values is Second Mile Service. When focusing on the second mile, we can’t forget there are two miles in play here. So, before we show you what is in it for you in the second mile, let’s document the first mile.
The first mile is simply what is required of us. Yes, we are here to help people buy and sell the place they call home, but there is much more going on than just a real estate transaction. There is LIFESTYLE CHANGE being pursued. Our Lifetime Customer System starts when we first enter into a client relationship and seek to gain an understanding of what the FIRST MILE is. For example, the first page of our Exclusive VIP Seller Agreement, we ask the Seller these 3 questions (you may remember them):
- Why are you moving?
- What is most important to you in getting your home sold?
- What do you feel like has to happen for you to have gotten what is most important to you?
These 3 questions are essentially the Homeowner/Seller laying out their vision for LIFESTYLE CHANGE. No one is better at selling homes faster, for more money and with less hassle than we are, but it is critical that we fully understand the WHY behind the change the client is making. This becomes the FIRST MILE – what it is we must deliver on/what is expected of us (our mandated FIRST MILE).
There can be no second mile service without going the first mile, so what does this Second Mile look like?
Exceeding client’s expectations has got to be built into the very fabric of the business from the people’s mind set to the systems to the culture. Anything short would be cutting corners. There really is no lifetime Customer System without being committed to Second Mile Service. They go hand in hand.
At Team Bush, our Lifetime Customer System (part of our second mile service) breaks down in to THREE Programs.
1. Your Referrals Help Those Who Need Help the Most.
On the last page of this this newsletter, you will see what we mean by Your Referrals Help The Kids. As part of our GO SERVE BIG!!! mission, we donate a portion of our income from EVERY real estate sale to a very worthy cause. We want you be part of that. It’s likely as you read this, you have received other newsletters, emails, texts and videos about this. So whether its being blessed to donate $4,000 so far this year to CityKidz, promoting a Toy Drive, our Team gathering for gift wrapping and Coleen’s Road2Hope Marathon for CityKidz, you can rest assured that anyone you send to us wanting to make a move will benefit from our award winning service and a very worthy cause will benefit as well.
2. We Will Help You Grow Your Wealth.
We bring to our client’s opportunities and education to Create More Wealth by INVESTING IN REAL ESTATE. We want you and others to have the same opportunity, so we built this into our Lifetime Customer System. Inside this newsletter you will see a presentation of great deals to consider investing in. These are just a sample of the REAL ESTATE available for you to invest in. Contrary to popular beliefs, you do not need a lot of your own money to become RICH investing in real estate, but you do need money. We are experts in helping you learn how to use other people’s money to buy distress sales and bank foreclosures, unlocking the equity in your own home to buy 3 houses for the price of one and partnering with others for Condo investments that CASH FLOW every month.
3. We Are a Resource for Your Lifestyle Needs.
You need a resource like a Roofer, Mortgage Professional, or Painting & Renovations? We have an APPROVED VENDOR DIRECTORY of businesses in the area vetted and eager to help you. We personally have used many of these reputable businesses for our own homes and recommended to our clients who have been incredibly happy with their service and fair pricing. If you don’t have our Approved Vendor Directory, reach out to us and we’ll send it right over or visit www.theBushTeam.realtorslists.com
Approaching each day with an attitude of ‘good enough never is’ translates into a steady look at questioning the status quo, keeping us dedicated to helping the great people at this historic company over deliver to our most valued people… our customers.
Deliver MORE value than what is/was/will be received = over deliver = Lifetime Customers.
Second mile service doesn’t start and end with a real estate transaction, it is a way of life. It is essentially who you are. “A community loves on those who love on their community”
– Dr. Ike Reighard.
Second Mile Service Commitments:
- Exceed our client’s expectations and never cut corners.
- Make it easy for our everyone in the company to deliver second mile service!
- Be exceptional stewards of revenue.
- Walk the walk and talk the talk of going the extra mile in our Community.
Over the last 5 years, Team Bush have given nearly $25,000 to support CityKidz programs! This support has helped to shine light into thousands of children’s lives by providing warm meals, safe transportation and exciting, interactive programs.
Coleen was the first to learn about CityKidz through a friend and after attending on CityKidz Big Dream Banquets, our Team became motivated to put our hearts into action.
Coleen had grown up in the North End of the city. She had a happy childhood, but remembers even as a child recognizing that there were many families struggling in her community. Now, as an adult, she’s seen how the cycle of poverty can hurt families for generations.
“When you’re in it, it’s hard to see outside of it,” says Coleen, “but CityKidz makes sure that those kids have a role model and don’t feel like they’re alone.”
We identified with CityKidz’ values of faith, hope and love and believed in our model of transforming lives through nurturing personal relationships and inspirational experiences.
“We see that CityKidz works so to us, giving makes sense,” says Craig, “we consider it a responsibility to invest in our community and we want to make a worthy difference.”
In addition to donating a portion of our commissions from every home we sell to CityKidz, we are also committed to spreading the word about this incredible organization and to raising awareness of the amazing work CityKidz does for impoverished children in our community.
We need your help to reach our goal.
Who do you know considering making a move you could refer to our award-winning real estate sales team?
For anyone considering a move that we help, you can rest assured that not only will they get the award winning service we are known for, but that a solid portion of the income we receive from the transaction will go toward a very worthy cause.
We want to make it easy for you to refer your friends, neighbors, associates or family members considering making a move, so you can pass along our business card to them, we have enclosed a couple here for that purpose. Of course you can always call us direct as well at 905-297-4885.
You and your referrals mean more than ever to us and our team. As we move forward in this new season, please know we are extremely thankful for you and your being a special part of our business.
