Spring projects are exciting, garden beds, fence posts, a new deck, even just planting a tree. But in Ontario, there’s one step that should happen before you pick up a shovel.
If a project involves digging or moving soil, homeowners must request a utility locate through OntarioOneCall.ca, and it’s required by law. The request is free, and utilities will mark the approximate location of underground infrastructure so you can work safely.
What’s a “locate”, and why it matters
A locate helps identify where underground lines run on your property (examples mentioned include natural gas and hydro). That matters because hitting infrastructure can create safety risks, service interruptions, and expensive repairs.
The key timing rule (don’t get caught by it)
Ontario One Call requests should be submitted at least five business days before your project begins, so there’s time for the locate to be completed.
What happens after you submit a request
After you submit, utility providers are notified and will come mark the location of underground infrastructure at no cost to you.
A few practical tips to avoid delays
These tips are simple, but they save headaches during real-life weekend projects:
- Confirm the markings match your plan before you start work.
- Plan your digging route to keep a safe distance from marked lines, and don’t place tools/equipment on top of markings.
- Work in daylight so markings stay visible.
- Keep kids and pets away from the work zone.
- If you hire help, make sure everyone understands the markings and how to work around them.
Quick local note for Hamilton + Burlington homeowners
A lot of homes in our area have older lots, mature landscaping, and “surprises” buried over decades of upgrades. A locate is one of those small steps that helps your project go smoothly and protects your property value.
Team Bush tip
If you’re planning a bigger outdoor project (deck, fence, major landscaping) and you’re also thinking of selling in the next year or two, it’s smart to talk through ROI and buyer appeal before spending the money. Some upgrades photograph and show beautifully, others don’t move the needle.
Need a quick second opinion before you start? Message us and we’ll help you think through what tends to matter most to buyers in Hamilton and Burlington.
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